"If you're not proactive, your culture will define itself"
Your company’s culture is made up of beliefs, behaviours, attitudes and assumptions, values and practices that come together as a mutually reinforcing system. Sometimes this system changes for the worse, and the result is a manifestation of negative behaviours and outcomes.
Because a culture is a complex system of many moving parts, there are many reasons an organisation might require change interventions. Perhaps you have noticed a dip in productivity and your bottom line is suffering. Perhaps engagement is low and your employees' morale is dipping.
The roots of unhealthy organisational cultures vary and often wear a disguise, for example, low productivity is not always a result of poor or no incentives and low engagement is not always a result of boredom. This is why having an external sounding board to diagnose and intervene is so important. Some reasons for implementing change interventions include:
- Poor internal communication
- A lack of shared values
- Discrimination, harassment and bullying
- A lack of process and leadership
- Silos at work
- Unclear roles and responsibilities
- Overworked employees
- Unhealthy competition amongst peers
Whatever your change needs, we take you through a process of transformation by encouraging everyone from the CEO down, to discover different ways of thinking, behaving and achieving in order to honour the values and roots of the business and achieve sustainable results.
We can help you with:
- Cost and time-effective investigations and interventions working with CEOs and their teams to enable change at all levels of the business.
- Programmes designed to foster internal innovation by encouraging entrepreneurial solutions to specific problems usually found at a systemic level. We create structured opportunities to reflect, learn & implement to improve performance and focus to increase productivity.
- Mergers & Acquisitions – We prepare organisations by analysing the differences in cultures of the two parties to show the potential pluses and minuses of combining the cultures. This is best used as a predictive process which can avert substantial losses by setting the acquisition up to win.
- Customer service programmes which have been run globally with great success. A process that holds up a mirror to an organisation so that their customer experience is improved and optimised
- On-going support (online and face to face) to oversee the long-term implementation of recommendations.
We've partnered with InChorus to help you measure and resolve incidents of bias so that you can grow an inclusive organisation.download the pdf